AI Chatbot Development
Intelligent Chatbots That Understand, Respond, and Resolve
Customers expect instant responses. Employees need quick answers to routine questions. Traditional chatbots frustrate users with rigid scripts and dead ends. AI-powered chatbots understand intent, maintain context, and provide helpful responses that actually solve problems.
We build conversational AI that handles real conversations. From customer support bots that resolve 70% of queries without human intervention to internal knowledge assistants that help employees find information instantly, our chatbots deliver measurable ROI.
Why AI Chatbots
Transform customer and employee interactions with intelligent automation.
24/7 Instant Support
AI chatbots provide instant responses around the clock. No wait times, no business hours limitations. Customers get help when they need it, improving satisfaction and reducing abandonment.
Scale Without Hiring
Handle thousands of simultaneous conversations without adding headcount. AI chatbots manage routine queries while human agents focus on complex issues that require expertise and empathy.
Consistent Quality
Every response follows best practices. No bad days, no knowledge gaps, no inconsistent information. AI chatbots deliver reliable quality across every interaction.
CHATBOT SOLUTIONS
Intelligent bots for every use case
01
Customer
Support Bots
Handle FAQs, troubleshooting, order status, returns, and common queries. Seamless handoff to human agents for complex issues with full conversation context.
02
Sales &
Lead Bots
Qualify leads, answer product questions, schedule demos, and guide prospects through the sales funnel. Capture information and integrate with your CRM.
03
Knowledge
Assistants
Internal bots that answer employee questions from company wikis, policies, procedures, and documentation. Reduce IT and HR ticket volume significantly.
04
WhatsApp &
Social Bots
Deploy on WhatsApp Business, Facebook Messenger, Instagram DM, and other messaging platforms where your customers already communicate.
05
E-commerce
Assistants
Product recommendations, size guides, inventory checks, order tracking, and shopping assistance that increases conversions and reduces cart abandonment.
06
Voice
Assistants
Voice-enabled bots for IVR systems, smart speakers, and voice-first interfaces. Natural conversation through speech recognition and synthesis.
Technology Stack
Enterprise-grade chatbot infrastructure
AI/NLU Engines
OpenAI GPT-4, Anthropic Claude, Google Dialogflow CX, Amazon Lex, Rasa. We select the right engine based on your requirements for accuracy, cost, and deployment needs.
Channel Integration
WhatsApp Business API, Facebook Messenger, Instagram, Slack, Microsoft Teams, Web widgets, SMS via Twilio, and custom mobile SDK integration.
Backend Systems
Integration with Salesforce, Zendesk, Freshdesk, HubSpot, Shopify, and custom APIs. Secure data handling with encryption and compliance support.
Chatbot Impact Metrics
Measurable results from AI chatbot implementations
70%
Customer queries resolved without human intervention
60%
Reduction in support ticket volume
3x
Faster response time compared to human agents
40%
Cost reduction in customer support operations
Frequently Asked Questions
Common questions about AI automation for AI chatbot
What is the difference between rule-based and AI chatbots?
Rule-based chatbots follow predefined scripts and decision trees. They work well for simple, predictable queries but fail with variations. AI chatbots powered by LLMs understand natural language, handle variations, maintain context across conversations, and can be trained on your specific knowledge base.
Can the chatbot integrate with our existing systems?
How do you handle chatbot training and improvement?
What channels can the chatbot be deployed on?
How do you ensure the chatbot does not give wrong information?
What languages does the chatbot support?
We Have Delivered 100+ Digital Products
Sports and Gaming
IPL Fantasy League
Innovation and Development Partners for BCCI's official Fantasy Gaming Platform
Banking and Fintech
Kotak Mahindra Bank
Designing a seamless user experience for Kotak 811 digital savings account
News and Media
News Laundry
Reader-Supported Independent News and Media Organisation
Cartoon Mango was great to work with. They improvise and provide 24X7 support.
Gaurav Saxena
Media Manager - BCCI
