Support Triage Agent
Classifies 2,000+ tickets/day, routes to the correct team, auto-resolves L1 issues. Reduced first-response time from 4 hours to under 2 minutes.
AI Agent Engineering — Bengaluru
We Build AI Agents That Replace Manual Workflows
30+ production agents deployed for ticket triage, document extraction, and multi-system orchestration using LangChain, LangGraph, and CrewAI.
See How We'd Architect Your Agent✓ Proposal in 48 hours✓ NDA-ready✓ Weekly demos
Enterprise and Startup Teams Across Bengaluru
What Sets Production Agents Apart
Three Things That Separate a Demo From a Deployed Agent
01
Edge-Case Engineering
Real customer data is messy. Production agents need retry logic, fallback chains, structured error recovery, and evaluation pipelines — not just a good prompt.
02
Cost-Controlled Architecture
Model routing between Opus 4.6 and Haiku 4.5, token budgets per run, prompt caching, and rate limit management. The architecture that keeps your LLM bill predictable.
03
Deep Tool Integration
Agents that read from your CRM, write to your ERP, trigger Slack alerts, and query your databases through structured function calling — not just generate text.
What We Build
Real Agents Running in Production Right Now
Document Extraction Agent
Processes invoices, contracts, and purchase orders. Extracts structured data, validates against ERP records, flags exceptions for human review. 94% accuracy on messy scans.
Research & Report Agent
Monitors competitor pricing across 50+ sources, generates weekly intelligence reports with source citations. Multi-step reasoning replaces 12 hours/week of analyst work.
"Cartoon Mango was great to work with. They improvise and provide 24X7 support."— Gaurav Saxena, Media Manager, BCCI
Architecture
Our AI Agent Stack
Layer 1
LLM Selection
Claude Opus 4.6 for complex reasoning. Sonnet 4.6 for tool calling. Haiku 4.5 for classification. Automatic routing based on task complexity.
Layer 2
Orchestration
LangGraph for stateful multi-step workflows. CrewAI for multi-agent delegation. Custom loops for simple tool-calling agents.
Layer 3
Tool Integration
Function calling with structured schemas. MCP servers for enterprise connectors. Database, API, email, and Slack integrations.
Layer 4
Production
Retry logic with exponential backoff. Fallback chains across models. Token budgets, cost alerting, and observability dashboards.
30+
AI Agents Deployed
4-8
Weeks to Production
60%
Lower LLM Costs
via Opus/Haiku model routing<2s
P95 Response Time
Our Process
From Scope to Production in 4-8 Weeks
Agent Scoping
Map your workflows, identify agent-ready tasks, define success metrics. Deliverable: agent architecture document and cost model.
→ Architecture DocCore Build
LLM selection, tool integration, prompt engineering, evaluation suite. Weekly demos of agent behavior on real data.
→ Working AgentIntegration
Connect to your CRM, ERP, databases. Edge case handling and human-in-the-loop checkpoints for high-stakes decisions.
→ System IntegrationProduction
Deploy with monitoring, cost tracking, and alerting. Runbook for your team. 30-day post-launch support included.
→ Live DeploymentInvestment
Transparent Pricing
Most agencies hide pricing. We don't. Exact costs depend on scope — we provide a detailed estimate after the scoping sprint.
Single Agent
₹1-2L2-4 weeksOne focused agent — ticket triage, document extraction, or data analysis. Includes tool integration and production deployment.
Agent System
₹5-10L6-10 weeksMulti-agent orchestration with shared memory, delegation workflows, and cross-system integration. For complex business processes.
Enterprise
On RequestScoped per engagementFull autonomous workflow platform with multiple agent types, admin dashboard, cost controls, and organization-wide rollout.
Contact UsWhy Us
Built for Engineering Teams
Embedded with your team
Same Slack, same standups, same sprint rituals. We integrate into your workflow — no handoff culture, no 40-slide decks. Your team stays in control.
Expertise you can't hire
LangGraph + CrewAI production experience is rarer than Rust talent. We've shipped 30+ agents — your team doesn't need to learn on your project.
Not just demos
We've built agents for fintech ticket triage, manufacturing document extraction, and SaaS research automation. Real production loads, not hackathon prototypes.
FAQ
Common Questions
An AI agent reasons, plans, uses tools, and takes autonomous actions across multi-step workflows. Chatbots follow pre-defined scripts. Agents handle tasks like research, data analysis, ticket triage, and workflow execution by calling APIs, querying databases, and making decisions.
We Have Delivered 100+ Digital Products
Sports and Gaming
IPL Fantasy League
Innovation and Development Partners for BCCI's official Fantasy Gaming Platform
Banking and Fintech
Kotak Mahindra Bank
Designing a seamless user experience for Kotak 811 digital savings account
News and Media
News Laundry
Reader-Supported Independent News and Media Organisation
Client Testimonials
What Our Partners Say
"Cartoon Mango was great to work with. They improvise and provide 24X7 support."
Gaurav SaxenaMedia Manager — BCCI
Tell Us What Your Team Is Automating
Share your workflow challenge. We'll respond with an agent architecture sketch and cost estimate — not a sales pitch.
- Agent architecture sketch for your use case
- Timeline and cost estimate
- Engineering-first conversation, no fluff
Your information is secure. We never share your data.
