Software Maintenance and Support Services
We keep your web and mobile applications secure, fast, and up to date long after launch. Our maintenance and support teams handle bug fixes, security patches, OS and dependency upgrades, performance monitoring, and continuous feature enhancements, with clear SLAs so you always know how quickly issues get resolved.
TRUSTED BY
OUR ACHIEVEMENTS
Highlights of Our Journey
8+
Years in Custom Software Design and Development Industry
200+
Digital Design Projects Successfully Completed
50+
Design and Technology Professionals
OUR Technology Approach
Driving Principles Behind Our Development
User-Centric Design
We prioritize user experience (UI/UX) design by incorporating design thinking principles, ensuring that applications are intuitive, engaging, and tailored to meet the needs of end-users.
Quality Assurance Testing
Rigorous automated and manual testing at every stage ensures the application performs flawlessly.
Future-Ready Applications
We develop scalable, modular applications ready to adapt and grow with your business.
Agile Methodology
Our Agile approach involves clients in iterative product development, ensuring alignment with their requirements.
Our Key Features
Bug Fixes & Issue Resolution
We triage, prioritise, and fix defects reported by your users or monitoring tools within agreed SLA windows, with root-cause analysis to prevent repeats.
Security Patches & Compliance
We apply security updates, run vulnerability scans, rotate credentials, and keep dependencies current so your application stays protected.
Performance Monitoring & Optimisation
We set up uptime, error, and performance monitoring with alerting, then optimise slow queries, APIs, and front-end loads before users notice.
OS, Platform & Dependency Upgrades
We keep apps compatible with new Android and iOS releases, framework versions, and third-party API changes so nothing breaks unexpectedly.
Feature Enhancements & Roadmap Support
We deliver a steady stream of improvements and new features through a dedicated team that already knows your codebase.
OUR TECH STACK
Leveraging Advanced Technologies for a Rapid Product Launches
We use a comprehensive blend of advanced technologies to accelerate your product launches. Our tech-stack includes the latest in cloud computing, web, and mobile application development platforms. Whether it's a web and mobile app, or a complex enterprise software solution, we have the tools and expertise to deliver results, swiftly and efficiently.
- 01Backend Technologies
- 02Database Technologies
- 03Frontend Technologies
- 04Mobile Application Technologies
- 05Devops and Cloud
OUR PROCESS
Our Software Development Process
Our software development process is agile and iterative, promoting continuous improvement and rapid adaptation to changing requirements. At Cartoon Mango, our experts adopt the industry-best development practices that to help your business to achieve the desired scale and real-time decision making with the use of technology.
01
Ideation and Design
02
Engineering & Development
03
Quality Assurance
04
Go-Live & Continued Support
Ideation and Design
This initial phase focuses on understanding your business goals, audience needs, and competitive landscape. We translate these insights into a robust design roadmap, featuring comprehensive user interface (UI) and user experience (UX) strategies.
Engineering & Development
Leveraging the latest technologies, we adopt an Agile development methodology ensuring efficient, high-quality code for a robust, reliable software solution. This iterative approach guarantees flexibility and continuous improvement throughout the development process.
Quality Assurance
We uphold the highest standards of quality. Rigorous testing and quality checks are performed to identify and rectify any potential bugs, ensuring seamless performance across platforms.
Go-Live & Continued Support
After comprehensive testing, we deploy the application to live use, primed for scalability to adapt with your growth. Our journey doesn't conclude here - we continue to extend our support post-launch, aiding with updates, maintenance, and incorporating new features to keep your software solution current and competitive.
FAN ENGAGEMENT
Digital Product Development for BCCI to Engage Cricket Fans
We are proud to have partnered with the BCCI and the IPL franchise for two consecutive years to deliver a fantasy gaming experience in BCCI web and mobile application to the largest fanbase of cricket fanatics in the world. The platform has been appreciated for catering the best gamification experience to over a million users.
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GOING DIGITAL
Teaming Up with the Global FMCG Chain for Creating a Digital Platform
Globally, Metro is a leading international wholesale and food retail company, and they want to increase their digital footprint in India to reach a larger audience by creating a web and mobile application for their B2B users. We partnered with Metro to help them design their ecommerce B2B platform.
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INDUSTRIES
Industries We've Made Impact In
E-commerce
Keeping storefronts, payment integrations, and order systems stable through sale seasons with proactive monitoring.
Healthcare
Maintaining patient-facing apps and clinical systems with security patches, compliance updates, and high availability.
Finance and Banking
Supporting fintech and lending platforms with rapid security fixes, regulatory updates, and performance tuning.
Education and eLearning
Ensuring learning platforms stay reliable during exam periods and scale smoothly with growing student numbers.
Travel and Hospitality
Maintaining booking engines and channel integrations that must run reliably around the clock.
Media and Entertainment
Supporting content and streaming platforms with uptime monitoring and quick fixes during high-traffic events.
Logistics and Supply Chain
Keeping tracking, fleet, and warehouse systems operational with 24x7 monitoring and rapid issue resolution.
Sports, Esports, and Gaming
Maintaining fantasy and fan engagement platforms that face extreme traffic spikes during live matches.
Real Estate
Supporting property portals and CRM systems with ongoing enhancements and integration upkeep.
Key Features and Integrations
HERE’S HOW WE CAN HELP
Frequently Asked Questions
Q1. What does software maintenance and support include?
Q2. Can you maintain an application that was built by another company?
Q3. What response times and SLAs do you offer?
Q4. How is software maintenance priced?
Q5. Do you handle Android and iOS updates for mobile apps?
Q6. Do you provide server, cloud, and DevOps support as part of maintenance?
Q7. Can maintenance include new feature development?
CLIENT TESTIMONIALS
Cartoon Mango Excels in Building Success Stories
We had a great time partnering with Cartoon Mango. The team is adept with the latest technologies and can produce products at scale.
Gautham Varma
Sr. Product Manager - Cricket.com
Contact Us
We’re excited to help you achieve your business goals.
Design for Success
AI Automation
- AI Operations
- Manufacturing AI
- Logistics AI
- Retail AI
- Finance AI
- Healthcare AI
- HR AI
Engagement
- Gamification
- Interactive Marketing
Solutions
- Progressive Web Apps
- Legacy Modernization
- Marketplace Apps
- On-Demand Apps
- Maintenance & Support
